Privacy Policy

Last Updated: 1st August 2025

1. Introduction

Welcome to Romi Dental Scan ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.romidentalscan.com. This policy is compliant with India's Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you contact us or schedule an appointment.
• Patient Health Information (PHI): In the course of providing our services, we may collect sensitive health information, including medical and dental history. This information is handled with the highest level of confidentiality.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Schedule and manage your appointments.
• Provide you with our diagnostic services.
• Communicate with you about your appointments and our services.
• Process payments and send you receipts.
• Respond to your comments and questions and provide customer service.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Display personalized advertisements to you.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

Google AdSense

We use Google AdSense to serve advertisements on our website. Google uses cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our sites and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings.

5. Disclosure of Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Medical Professionals: We will share your diagnostic reports and relevant PHI with your referring dentist or other medical professionals as directed by you.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights

Under Indian law, you have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate personal information.
• Request that we delete your personal information, subject to our legal and ethical obligations to retain medical records.
• Withdraw your consent for the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact our Grievance Officer:

• Name: Dr. Ramesh Gupta
• Email: [email protected]
• Phone: +91 92891 09107
• Address: B-91, Ground Floor, Shop No. 1, Main Road Kalkaji, Delhi, 110019, India